What is glo gista

Evening desk clerk Sharnell was very efficient and nice. I had to come to the lobby later in the evening and she greeted me by name. Wow, I don't know that has ever happened before. Our room was clean and comfortable. Their breakfast offering was plenty sufficient. We will definitely stay there again should the occasion arise. Thank you for the nice review and we appreciate being able to host you! I was excited about the hotel because I liked the decor and colors and it just looked to have a nice vibe to it which was much needed after spending the day at doctor appointments with my husband.

Unfortunately, staff was not friendly. The pillows were hard and the pillowcases scratchy on my face. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. This hotel was nice but for the price I expected more. It had a very small pool and the room smelled strange.

You could hear the people upstairs stomping around. The shower door kept coming open while showering. It was out of the busy town center and close to a few restaurants. Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review Dear Shaunda, We do apologize for any shortcomings you may have experienced and hope you will consider staying with us again the next time you are in town.

Best Regards, GLo Lexington. The hotel staff was friendly and helpful. The rooms were clean and newer looking. The pool was clean. The breakfast was rather larger with lots of options. Overall, our stay was exactly what we hoped for. It's great to know that you enjoyed your stay and found our staff to be exceptional. Please plan to visit us again the next time you travel to the area. Best, Rajni Rama General Manager. The room was clean and quiet; very spacious and well laid out.

The breakfast offered was varied and excellent. I had stayed at a different chain on the trip out - GLO Best Western far exceeded my expectations and I will never go back! Thank you for the review and please visit us again. Friendly quick checking. Room was fine but bathrooms in both rooms we paid for were in rough shape. Mold in caulking of shower, chunk of sheetrock in one was missing.

Empty body wash container, empty kleenex etc. I know finding workers is hard, so maybe short on housekeeping. We hope to provide you with a WOW experience upon your return to the area.

Sincerely, Rajni Rama General Manager. The reviews were great and I had high hopes. We were put in the room right off the elevator and stayed two nights. We happened to be put on the forth floor and didn't have many people coming and going but when they were you could hear them in the room. The bed is a single mattress no box springs and the one queen is extremely close to the wall. This is a modern style hotel and some people will love that but it was not my cup of tea. Our keys got reset after the first day and no one was at the desk to reset them had to wait 15 mins.

The cleaning crew didn't clean the room because I didn't realize I had to put a tag on the door to tell them to clean it. That was my mistake and many hotels do this but I do not like it.

Its a great way to tell people this person is staying another day I bet they have stuff in their rooms. The breakfast was standard fare nothing to get excited about. The best part is the waffles. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return visit. Thank you for staying with us. We stayed here twice within a week on a long road trip. I love the idea of wood floors as compared to carpet, which made the room feel clean and comfortable.

Rooms are spacious with plenty of charging ports if traveling with a family. Breakfast was good and offered waffles, fruit, eggs and sausages. We were met by Sharnell on both visits and she is absolutely a gem at this establishment!

She obviously loves her job extremely friendly and welcoming. On our second stay we encountered a problem with the dryer. All we had was our personal blanket but she took it downstairs, dried and even delivered it back to our room! The blonde college student sorry don't remember name was also very accommodating and friendly. Pets welcome and have their own grass area. If traveling with a trailer parking may be difficult. Beds were comfy with nice linens. I'm glad you enjoyed your visit and found our hotel and staff to be exceptional!

We appreciate your choosing us and hope to host you again. Have stayed in 6 hotels in 10 days and this was the very best. Beautiful rooms, very good breakfast included. The hotel must be fairly new because all the decor and hard floors looked new. Very clean too. We stayed one night while visiting our son.

The hotel is very contemporary and colorful with friendly personnel. The huge glass shower stall is lovely and the product dispensers are great once you figure out that you have to flip the caps open on the bottom. The mattress was very firm -- too hard, in our opinion, but probably just right for others. Very good breakfast with lots of options. We happened to be in town on a busy weekend, and as a result the room price was higher than I would be willing to pay again to stay at this hotel.

The hotel and rooms were very modern and clean. BW went out of their way to install top on of the line finishes.

From second we checked in to our checkout, the staff was friendly and helpfully. If you're in the Lexington area check out Glo. BW you've really outdone yourselves with this one! It's been along time since I have said wow when walking into a hotel - many times! Really great design and concept on the rooms with all of the great amenities you expect.

The room is very comfortable and clean! I already have my reservations for my next trip to that area. Our team is delighted to learn that you enjoyed your stay at GLo Lexington and look forward to your next visit. Thanks again and have a wonderful day!

Great experience. The hotel is modern and updated. I especially liked the wood floors in the rooms instead of carpet. Everything was very clean. There was a variety of options offered for breakfast. I would definitely return to the Glo Best Western if I travel through this area again. It is our top goal to provide our guest with superior guest services. By removing carpets in rooms and hallways good thing , it left gaps under the doorframe for light and noise from hallway flood room under the door bad thing Two many blinking or glowing lights in room night light switch you can't turn off or cover.

It is our goal to provide our guest a stay worthy of a I hate that we fell short with you. Please reach out to the hotel directly so we can make any necessary improvements.

We look forward to having you stay with us again soon. Really enjoyed our stay. Did not expect such an enjoyable stay after staying in Gatlinburg at a very substandard room that was rated very highly. We looked up online to see what other cities had the same came of hotel and found several. We appreciate your feedback. Don't stay here if you're not traveling with a pet. Our room had a very peculiar odor. We sprayed perfume everywhere, it didn't help.

We wouldn't have stayed here had I known all rooms were pet friendly used. We couldn't enter or get service without wearing masks as posted on the entrance doors.

However, none of the staff we encountered wore masks! Your feedback is important to us and will be share with our team to better serve our guests. I apologize for missing the mark and hope you give us a second chance to provide you with the superior customer service guest have come to love from our brand! We kindly thank you for staying at GLo Lexington! We only stayed for one night as part of a road trip, but wished we could've stayed longer.

Would definitely recommend. Please keep us in mind the next time travels bring you to Lexington. We are eager to serve you and your loved ones! Kind Regards,. We stay at this hotel on our way to and from Florida to Michigan. It is easily accessible from I and allows pets for a small fee. The decor is euro modern, it is patterned after the Glo Hotel in Finland. We like that the rooms are spacious and are not carpeted. Much cleaner for a place that allows pets. There is a Cracker Barrel right down the street.

Also a gas station and McDonalds before the highway. Thank you for making GLo Lexington your home away from home. We will see you soon :. My wife or I couldn't have expected anything more. Both locations were fantastic. The rooms were spacious, and clean. Loved the showers. We're planning a trip to the West Coast hopefully later this year, and we will definitely be staying at a Best Western.

I'm truly delighted to hear that you had a wonderful stay with us. We would love to host you once again should your travels bring you back to Lexington! Glo by Best Western is a great, new hotel. Large shower with rainhead. Full, hot breakfast. Easy access off I Handicapped accessible.

We are all so happy knowing that we met all of your expectations. Colors were harsh and I didn't care for the furnishings. If you stay during derby week be prepared to overpay. Accommodations were ok, rooms were clean and large, The location is Pet Friendly which is a a plus. For some reason the in-room microwave was in French making it difficult to figure out how to use. Service was inconsistently good and bad.

I'm very sorry that we did not meet you expectations, I have passed your feedback onto the respective area on property. We hope you will give us a second chance in the future to prove our superior service and property! The lobby was very nice and the hotel was in good shape. The cleanliness of the room wasn't very good. It seems that the cleaning crew didn't do a thorough job. I moved a chair and there was a used mask and crumbs on the floor.

Other than that, the stay was good. Our neighbors partied all night - definitely a place where a lot of young party goers go.

The front desk complained about our dog barking who was barking because the guests next door were banging on wall. This is a budget hotel and way overpriced. Please receive my apologies for the troubles during your most recent stay. Please rest assured that all concerns listed on your review have been addressed accordingly with the pertaining department and staff you spoke with. I truly would have loved to assist you during your stay, however I was unaware of the situation.

Again, please accept my apologies and if you need further assistance, please don't hesitate to contact me directly. Hotel was very clean, mattress was comfy, ice machine on floor, excellent breakfast buffet, coffee in lobby 24 hours.

Coffee was tasty, too. Also Keurig machine in room. Highly recommend. I was very satisfied with quality and price. We appreciate all of the wonderful compliments you have provided, it's such a pleasure knowing that you enjoyed your stay with us.

We hope to have the opportunity of welcoming you back soon! We kindly thank you for sharing this wonderful review! I've shared your compliments with our front desk staff and are truly happy to have made your stay a great one : On behalf of our staff and myself GM Thank you for choosing GLo Lexington as your home away from home and we look forward to your next visit!

Protein items were hot, my husband loved the Canadian bacon. We enjoyed everything about this hotel except the noise at am and am. We were on the 3rd floor and at someone was checked in to the room above us.

They were not rambunctious but we could hear them opening and closing their door, bringing in suitcases, and walking back and forth to the bathroom. It sounded like workmen with heavy boots. It was a bit frustrating but by 2 they were settled. Unfortunately, it started back up about 4 hours later: so needless to say we did not get good sleep at all.

I asked for a quiet room when we checked in, so did not expect to have such issues. I told the lady at the desk and she apologized and said they had some known noise issues and were working on correcting them. I would recommend asking for the top floor upon check in if you want a better nights sleep. The pool, fitness room and hot breakfast are all open which is great!

All staff are kind and accommodating and hotel is very modern, trendy and clean. This GLo Best Western is always a nice experience! Friendly front desk staff! The breakfast area is clean and well kept, breakfast foods are kept filled. Very easy access from I We are thrilled that you enjoyed your stay at GLo Lexington.

Our guest experience is our number priority and being a part of what made your stay a great one makes our team beyond happy! Again, thank you for making GLo Lexington your home away from home! Thank you,. We had not heard of GLo by Best Western before this stay. From their safety measures in place to the fun and super unique decor, we had a very relaxing, recharging time.

The front desk employees were so nice and welcoming. The breakfast and the breakfast employee were both awesome. The rooms were super clean and so unique with plenty of space. The only thing that we would have changed was the seating in the rooms and heatng the pool.

Although the "couch" might have fit the decor, it was kind of useless as a comfortable seating area. The pool was a nice size, with tables and seating, but it was very chilly. All in all we would definitely stay there again. Thank you GLo! The GLo Lexington staff and myself are so delighted that you enjoyed your most recent stay and look forward to your next visit. Thank you for choosing GLo Lexington as your home away from home! The hotel was very convenient to the interstate.

The staff was great as was the breakfast the room. They also have a laundry facility, which my wife had to use The hotel is 3 minutes from downtown Lexington and convenient to sites. Which is my top priority when traveling. Average hotel, nothing najor wrong, nothing special. Of note, conditioner and body wash empty which I found out only after I was in shower. I'm very sorry to hear about the housekeeping and billing issues you experienced during your stay. I have passed all of your feedback onto the respective area on property.

We hope to have the opportunity of welcoming you back on your next trip to Lexington! This was by far the best hotel we stayed at during our trip. The room was clean and cozy. The rooms were updated and the view was amazing. The setup of the room was very nice and it was very spacious!

It was probably the biggest room we had stayed in with the two beds. Lots of room. The bathroom door was not a typical bathroom door, it was like a sliding glass door, but it wasn't glass I don't know how to describe it, but I loved it. The walk in shower was amazing. The bathroom was also very spacious.

It was a great stay. My daughter has been bugging me to take her back to Kentucky so she can stay at the Glo hotel because she enjoyed it very much.

The only issue I think we encountered was that the pool was not very warm, but my child still enjoyed it. Because of COVID I think they were only allowing 3 families in at a time, and you had to schedule your time in advance.

It was nice initially when me and my daughter went into the pool area because another family was there with 3 kids, but it was during a time change and the front desk came in and asked them to leave so my daughter ended up swimming by herself which she didn't enjoy - but at the same time it didn't make her want to get out and leave.

It's such a pleasure knowing that we met all of your expectations. We appreciate all of your feedback. This hotel was trendy, but had ants.

Also, some amenities were broken fridge, bathroom door, towel bar. Also, fairly noisey. Not recommended. Staff was, however, very friendly and the breakfast was a traditional pre-covid breakfast. I must say I'm surprised to read your review.

As you can see by so many other reviews we pride ourselves on our hospitality. I'm sorry that we did not meet your expectations. We hope you will give us a second chance in the future to prove our superior service and property. We wish you all the best! Amazing breakfast, large clean rooms and bathroom we did stay in handicap accessible ,affordable and accommodating.

No hot tub, small pool but we didn't mind. The desk had us sign up a time for pool for social distancing. Great place for a family. We had to change our dates and it was not a problem.

Comfortable beds as a nice gym too. We were happy with our stay. My partner and I stayed 1 night and have no complaints. The room was clean and most of the furnishings were in great, working condition. We LOVED the king accessible room because the very of the rustic barn was pretty and the bathroom was fantastic! The bed was very comfortable, the front desk staff were very kind and accommodating and the pool was warm enough and big enough for a few relaxing laps.

They did a good job adhering to all current Covid regulations, but were still able to offer time slots for the pool and a standard breakfast buffet Masks mandatory and gloves-provided. We walked to the Cracker Barrel for dinner and had a lovely experience there as well. Of all the hotels in the immediate area, this one is definitely the best overall, especially for the price. Prior to that, Mary spent over 15 years at JP Morgan, most recently from as Managing Director of Americas Equity Research where she was co-head of the person research department and managed the energy, materials, industrials and consumer sector research effort.

Dennis Tracey has over 25 years of experience in the investment marketplace working with a variety of investors and institutional funds during this period. Dennis most recently was a partner and Managing Director at Parenteau Associates, responsible for institutional marketing and client service. He began his career with Aetna and eventually moved to a senior level position with Aeltus Investment Management working with large institutional funds in a business development and client service capacity.

Tom has over 25 years of experience in the financial and technology industries and has been a practicing attorney since Wonderful staff, great rooms! My experience with night clerk after a long, horrible travel day was like talking with a great friend!

She made me laugh, which I really needed to end my day!! The rooms are really nice!! If you get a chance to stay at a GLO Hotel, do it!!!! We hope to be your destination hotel during your future trips out to our area! First time there, but impressed. The location is so-so Still, if you need to do business in DeSoto, Lancaster, or up to Downtown Dallas, it's quite convenient.

Front desk staff was exceptional in manner and service. This place is great. Staff was best I've encounter in a long time. True customer service.

The room was spacious and clean. I love the modern look! Breakfast was yummy and everything was the right temperature. I had no issues and this place changed my thoughts about Best Western hotels. A new standard was set! I spent 25 nights in the hotel, i enjoyed every second of it, the staff was amazing, i would definitely come back and would totally recommend them to anyone.

Shannen Godfrey is awesome and very ginuinely caring. The hotel is new and beautiful. The staff was very friendly and accommodating. The breakfast was great and the hot tub was so relaxing. The cost was reasonable as well. I recommend this hotel to everyone traveling through Desoto, TX. Last summer while traveling in this area I saw this property being built. I like the new GLO presence. It is a positive step in the positive to catch up with other major hotels.

I like the new concept. The rooms are fresh looking with design and colors. Makes it hard to stay in a standard BW property now. No GLO's in my home area. It was chill, me and my husband celebrated or 10th wedding anniversary.

Slept there after our renewal , staycation. Overall, it was really nice. I loved the shower and the decor was very upscale. Good job! Everything was great with the 24 hour spa n weight room. The rooms are extremely nice n cozy n the lobby n bar area is great.

The workers were very nice n polite. No microwave in room but you had access to the one in the lobby. It was great. This hotel style is definitely designed for the New Millennium or Contemporary traveler.

Shiny floor tile and the smell of freshly baked cookies that sit on top of the front desk for guest. There is a bar in the lobby with a nice selection of alcohol and beer. The bar stools are soft and comfortable. There is no pool. However there is a 25 person hot swim tub, this is somthing new. It is large and rectangular surrounded by the appearance of bamboo to create shade and part sun. It appear to be inside the hotel but in reality its actually outdoors.

There is a comfortable area with lounge chairs of various styles and cocktail tables which sit along the rear of the swim hot tub.

It's amazing. The decor through the hotel has bright vivid colors. Every area is large and spacious; the lobby, breakfast area, sitting community area, bedrooms, bathrooms, workout room and laundry room.

The bedrooms has different designs and colors on the shades and walls. No room is the same. The bed was pillow top and pillows were large and fluffy. The sheets were a good grade, nice and smooth and complemented by a nice blanket and comforter. The floors are hard wood and the bathrooms has 2 sliding entry doors, one on each end of the massive bathroom. His as her sinks and plenty of room to maneuver around. The lights can give you the day brightness or a cool slumber evening lighting.

Very nice. Lots of shelving and seats to sit my things. More space and areas to put my things on than the average hotel. There was even an armoire with drawers if needed. The breakfast was outstanding. There was a large spread of fresh food and fruits. Plenty of drinks. You could make your own coffee and hot chocolate. Different jucies were available. I liked that there was a choice of two different meats.

Also sasuage, potato and pepper chorizo, with corn, grain or flour tortillas for a great breakfast burrito. Of course there were traditional waffles, toast, oatmeal brown sugar optional , homestyle potatoes. Also boiled, scramble or omelette eggs beautifully aligned the center of the buffet. It was awesome. The lighting and vibe in the dinning room made breakfast up beat and energetic. This hotel style The Glo is different from any other Best Western.

It really sets a new wave era. Price was worth the stay. Clean and friendly professional staff. Highly recommended. We will be back. The beds were amazing!! Overall-Very clean. I loved all the different furniture and unique light fixtures. They really wanted us to feel welcomed. Full hot breakfast with full fitness area and heated pool. I will definitely stay here again. A different kind of Best Western is tech oriented but seems more like minimalism!

No carpeting, very spartan rooms. Hot tub outside, seems squeezed into a patio space. Staff was hard working and attentive but hotel has a cold bare feeling.

BestWesternHotels, Corporate at GLo Best Western DeSoto Dallas, responded to this review Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations.

Your satisfaction is important to us and we hope you will give us another chance and stay with us again. The staff at the GLO is very outstanding! Their friendliness, cleanliness, professionalism and great rates goes a long way with me. This is my home away from home! I love this hotel. It's comfortable and classy. The staff are helpful and friendly.

I like places that I can depend on each time I visit. I know my stay will be nice if I stay here. I would like for the price to go down a bit and a rug on the floor because there are none but I still like this hotel. Yes I will stay again. Knowing that you have stayed with us before and enjoy every visit is what we strive for. Your expectations are our priority. We hope to see you again at the GLo Desoto!! This last 5 days have been a pleasure. I was in Dallas under bad circumstances, my dad is critically ill at VA.

The staff was unbelievably welcoming and accommodating. The sweet lady at the front desk, Shay, even called to check on me.

The housekeeping staff was so pleasant and was so thoughtful. The managers were fabulous and really went out of their way to help me in any way they could. Breakfast was so good and the area was very clean and stayed stocked! I will go out of my way to stay at the Glo. I will share all of your feedback with our team. We look forward to seeing you on your next visit. On behalf of the entire staff, we send the best of wishes and speedy recovery to your dad. Checking into Gloves was warm and I was greeted with open arms.

Overall my night was peaceful and the beds were so very comfortable. Location of hotel was convenient to restaurants and department stores.

I chose GLo to stay due I saw it was a newer construction, close to the proximity of where I needed to be and it advertised a full hot breakfast. The room was very nice but the bathroom setup is awkward. It has a sliding mirror door which when open it closes the closet. It did not have a lock on it so you would assume someone was in the bathroom if it was closed.

The beds are very comfortable and clean. The room had a flat screen tv, mini fridge and microwave. There's a lot of road noise from the windows but didn't hear anything from the hallway. The breakfast wasn't great. The eggs were only eatable with a lot of salsa. They had pan sausage and no bacon. They had two waffle makers but one was broken.

They had ingredients to add to your waffles, yogurt or oatmeal if preferred. The bread and donuts were stale. Overall the hotel was a nice setup and location, close to plenty of restaurants and shopping. I would probably stay here again if needed. New brand for Best Western, and I wanted to check it out during a recent business trip to the area. Although new, the staff was very accommodating and seemed to be very excited about the property.

I found the room to be very well appointed and offered everything necessary, including a great work space and sitting area. The amenities were especially nice, and the bed was extremely comfortable. Overall, I would recommend the property for business, but because it doesn't have a pool, I'm not sure if this would be the best choice for family travel. I had an early departure, so I didn't really get to experience the breakfast, but the space seemed to be quite enjoyable.

I'm a diamond BW member and stay over night's a year in them. Had a family visit in Fort Worth so I used 20k points to try this property cause it said it had an indoor pool.

We arrived late but the Desk lady let us go for a swim anyway. Daughter was so sad It's a 8x12 hot tub, not a pool. The room was small like a micro hotel. I liked the no carpet for cleanliness but it makes the floor noisy when people walk. I liked the roll down black out curtains bit the door gap allows allot of light in.

I liked the overall appearance of the hotel but to me it did NOT measure up to the price. Breakfast was the same ole stuff but at least they did have omlets. I'd most likely skip and gonon to a BW Plus next time. Nice appearing hotel. Breakfast was way less than par.

Food empty. People had to keep asking for them to refill everything. Bagels stale. Cold eggs. Gross oatmeal. The breakfast attendant made the comment there were too many people.

Isn't that what you want? A booked hotel?? Other than that it was an okay stay. We typically stay with the Marriott chain and those seem above this. Kysar, We sincerely apologize for your experience with our breakfast. We will thoroughly review our breakfast service processes to ensure that these issues don't arise in the future. We want every guest to experience our superior full hot breakfast and GLo-ing staff upon every stay at the GLo Desoto.

We hope that you will give us another opportunity when in the Desoto area. Thank you for your feedback. What a fabulous place to stay just outside of Dallas!

We experienced probably the best hotel staff we ever encountered - all were friendly, helpful and efficient. The sales manager even went out of her way to provide gluten free and dairy free items for breakfast. There's a good exercise room, a hot tub and a bar.

And everything is new and modern! Good job, Glo! The room was very small and cozy. The bed was extremely comfortable. I enjoyed the blinds, it was daylight outside but once you close the blinds you would think it was nighttime by the darkness.

Very comfortable stay. We appreciate your positive feedback and look forward to seeing you on your next stay. This hotel is a very new, clean and beautiful hotel just south of Dallas. Our family was treated very warmly and professionally here.

We slept very well in the comfortable beds. I really loved the fact that there is no carpet in the room. It was so much cleaner. The showers were large and had a huge rain-shower type fixture. There were more than 10 USBs in the room which my teens loved. The breakfast area was bright and modern and the breakfast staff was super accommodating and pleasant. Every attempt to make us happy was made by the staff.

There is a beautiful spa area and work out room which I toured, but did not get to use due to the brevity of our stay. The rooms were also quiet. The hotel is very easy to find. We are a fee-only manager and we do not generate any revenue from brokerage.

We make our client; economic objectives our only objective when it comes to managing their investments.

The investment calls we make are completely independent regardless of the popularity of our views or it effect on our fees. We are committed to provide the best and most stimulating environment for our employees. Press enter to begin your search.